FREQUENTLY ASKED QUESTIONS

How do I contact you about my order?

Use our contact form on our website. Provide your tracking number if relevant.

We DON'T answer social media DM's!

Where is 4Saken based?

We’re based in Fort Worth, T.X., built out of tattoo culture, streetwear, and lived-in experience.

Every piece is designed by real artists (NO AI!) and packed by hand

When will my order ship?

Orders are made or packed after they're placed. Please allow 1-3 business days for processing

How long does shipping take?

U.S. orders usually arrive 3-8 business days after fulfillment.

See our shipping policy page for more info

What if my package says delivered but I never got it?

First, check with your local post office. Tracking is provided for most orders.

We aren’t responsible for lost or stolen packages, but we’ll do what we can to help.

Can I return or exchange my shirt?

All sales are final unless your item arrives damaged

If it is not a limited release item, and you only need a size exchange, please contact support through our contact form within 48 HOURS of RECEIVING the item. Buyer will cover shipping costs

How do I figure out my size?

Pieces are true size unless otherwise specified.

Size guide is linked on every relevant product page.

Size up for a looser fit! Especially after a wash!

Will you restock this design later?

Depends.

If we said its limited, we meant it.

Limited designs will NEVER return in the same form or colorway. Artist Series drops are NOT restocked

How do I get first dibs to new drops?

Sign up for SMS (text) updates, or our email newsletter!

Subscribers get early access, discounts, freebies, and more!

Collab? Artist features? How do I get my work on a 4Saken drop?

If your work fits our world, reach out!

Tattooists, graffiti writers, digital artists, if you bring something to the world- we want to broadcast it!

What type of printing do you use for your clothes?

We use high-quality DTF heat transfers for bold color, soft feel, and durability.

We also use silk screen print for some pieces.

Each piece is inspected and quality checked by hand before packing

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